FAQs Page

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cause, discovery, or activity to a feeling of excitement.

Shipping

What Shipping Methods Are Available?

We offer standard and expedited shipping options within the U.S. and internationally. All orders are shipped via trusted carriers such as USPS, UPS, or FedEx, depending on your destination and speed preference.

U.S. orders over $50 qualify for free standard shipping. International orders do not qualify for free shipping and will be calculated at checkout based on location and weight

Do You Ship Internationally?

Yes, we ship internationally to most countries. Shipping costs and delivery times will vary based on your location and are calculated at checkout. Please note that international orders do not qualify for free shipping and may be subject to customs duties or import taxes.

How Long Will It Take To Get My Package?

Ready-made products are shipped within 2–3 business days.

Custom orders take 2–3 business days to produce, then are shipped.

After shipping:

U.S. delivery takes 3–5 business days.

International delivery usually takes 7–15 business days, depending on your location and customs.

You’ll receive a tracking number once your order is on the way.

Payments

What Payment Methods Are Accepted?

What payment methods are accepted?
We accept all major payment methods, including:

Credit and debit cards (Visa, Mastercard, American Express, Discover)

Shop Pay

Apple Pay

Google Pay

PayPal

Zelle

All payments are securely processed at checkout..

Is Buying On-Line Safe?

Yes, shopping on our website is completely safe. We use SSL encryption and secure payment gateways to protect your personal and payment information. Your data is never shared, and all transactions are processed through trusted platforms like Shopify Payments and PayPal.

Orders and returns

How do I place an Order?

Browse our products and choose the item you love.

Select any options (color, quantity, etc.) and click “Add to Cart.”

Go to your cart and click “Checkout.”

Enter your shipping and payment information, then confirm your order.

You’ll receive a confirmation email as soon as your order is placed.

How Can I Cancel Or Change My Order?

How can I cancel or change my order?
If you need to cancel or make changes to your order, please contact us as soon as possible at [your email/contact link].
We can only make changes or cancel an order before it has been shipped or, in the case of custom items, before production begins.

Once your order is in progress or shipped, cancellations and modifications may no longer be possible.

Do I Need An Account To Place An Order?

No, you don’t need an account to place an order. You can check out as a guest.
However, creating an account allows you to track orders, save your details for faster checkout, and view your order history.

How Do I Track My Order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking number and link.
You can also track your order anytime using the “Track Order” page on our website.

If you haven’t received tracking info within a few days of ordering, feel free to contact us.

How Can I Return a Product?

If you're not satisfied with your order, you can request a return within 15 days of delivery.
To start the return process, please contact us at [your email or contact form], and we’ll provide instructions.

Note:

Items must be unused and in their original condition.

Custom-made products are non-returnable unless they arrive damaged or defective.